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Support and maintenance

Your platform,
kept up to date.

Ongoing updates, fixes and priority support for licensed and source-code clients.

WE MAINTAINYOU RUN
What is included

What a plan covers.

Updates

New versions and features installed for you.

Fixes

Issues investigated and resolved.

Priority Support

A direct line to the team that builds the platform.

Health Checks

Regular reviews of performance and setup.

Security Patches

Applied as soon as they are ready.

Advice

Help planning what to build next.

How it works

Simple and continuous.

01

Choose a plan

Matched to your platform and team.

02

We look after it

Updates, fixes and checks.

03

You keep growing

With the platform always current.

Support & Maintenance pricing

Pick your plan.

Order and pay in My Account; invoice and receipt by email.

Plan

Basic

$390 / month
Billed monthly, cancel any time.
  • Platform updates
  • Email support
Add to cart
Most popular

Priority

$790 / month
Billed monthly, cancel any time.
  • Everything in Basic
  • Priority queue
  • Monthly health check
Add to cart
Plan

Dedicated

$1,490 / month
Billed monthly, cancel any time.
  • Everything in Priority
  • A named engineer
  • Small changes included
Add to cart
Questions

Support & Maintenance FAQ

Clients who license the platform or own the source code and want us to keep it current.

Monthly plans include upgrades. With source code, the code is delivered as it is, and a support plan keeps it updated.

Yes. We can maintain custom features we built, and review ones your team built.

Security patches are applied as soon as they are ready.

Yes. Priority support is a direct line to the team that builds the platform.

Yes. Health checks are regular reviews of performance and setup.

Yes. Advice on planning the next steps is part of a plan.

Each plan is matched to your platform and team. We quote after a short call. You get scope, timeline and cost in writing before anything starts.

Your platform, kept current.

Updates, fixes, security patches, health checks and priority support for licensed and source-code clients.